Privacy Policy

Last updated: May 11, 2025

AdSync ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us.

This privacy notice describes how we might use your information if you visit our website at adsync.com, engage with us in other related ways — including any sales, marketing, or events. In this privacy notice, if we refer to "Website," we are referring to any website of ours that references or links to this policy.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

WHAT THE PRIVACY NOTICE COVERS

This Privacy Notice applies to information we collect when you use our Website and services, or when you otherwise interact with us as described above. It does not apply to information collected by third-party websites, applications, or services that may link to or be linked from our Website.

WHAT INFORMATION DO WE COLLECT?

Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, company name, job title, phone number, billing information, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Website, we automatically collect certain information about your device and your use of the Website, including:

  • Log data (IP address, browser type and version, pages visited, time and date of visit, time spent on pages)
  • Device information (hardware model, operating system, unique device identifiers)
  • Usage data (features used, actions taken, content accessed)
  • Cookie data and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, analytics providers, advertising networks, and business partners, and combine this information with other information we collect about you.

HOW DO WE USE YOUR INFORMATION?

We use the information we collect for various business purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information, including purchase confirmations and invoices
  • Responding to comments, questions, and requests and providing customer service and support
  • Sending technical notices, updates, security alerts, and support and administrative messages
  • Sending promotional communications, such as information about products, services, events, and offers, that may be of interest to you
  • Monitoring and analyzing trends, usage, and activities in connection with our services
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Personalizing and improving the services and providing content or features that match user profiles or interests
  • Facilitating contests, sweepstakes, and promotions and processing and delivering entries and rewards
  • Carrying out any other purpose described to you at the time the information was collected

LEGAL BASIS FOR PROCESSING PERSONAL DATA

If you are from the European Economic Area, our legal basis for collecting and using the personal information described in this Privacy Notice depends on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you where:

  • We need the personal information to perform a contract with you
  • The processing is in our legitimate interests and not overridden by your rights
  • We have your consent to do so
  • We need to comply with a legal obligation

EXERCISING YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Request erasure of your personal information
  • Object to or restrict our processing of your personal information
  • Request the transfer of your personal information to you or a third party
  • Withdraw consent at any time where we rely on your consent to process your personal information

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Notice.

SHARING OF YOUR PERSONAL INFORMATION

We may share your personal information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

PRIVACY OF OTHER PAYMENT RELATED DATA

When you make purchases through our services, your payment card information is processed by our third-party payment processor. We do not store complete credit card numbers. Payment processors are required to use your information in accordance with our instructions and terms and are required to protect and secure your personal information.

ADDITIONAL INFORMATION FOR EEA RESIDENTS — GENERAL DATA PROTECTION REGULATION (GDPR)

Your Rights under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification — the right to have your information corrected if it is inaccurate or incomplete
  • The right to object — the right to object to our processing of your Personal Data
  • The right of restriction — the right to request that we restrict the processing of your personal information
  • The right to data portability — the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format
  • The right to withdraw consent — the right to withdraw your consent at any time where we relied on your consent to process your personal information

Legal Bases for Processing Personal Data (Under GDPR)

We may process your data under the following legal bases:

  • Consent: You have given us explicit consent to process your personal data for a specific purpose
  • Contractual necessity: Processing is necessary for the performance of a contract to which you are party
  • Legal obligation: Processing is necessary for compliance with a legal obligation
  • Legitimate interests: Processing is necessary for our legitimate business interests, except where such interests are overridden by your interests or fundamental rights and freedoms

Special Categories of Personal Data (Article 9)

We do not intentionally collect Special Categories of Personal Data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). If we become aware that we have inadvertently received such data, we will delete it immediately.

Transfers of Personal Data Outside the European Economic Area

If we transfer your personal information to countries outside the EEA, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission.

Data Breach Notifications

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so within 72 hours of becoming aware of such a breach.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out at the bottom of this Privacy Notice.

COMPLAINTS OR FORMAL INFORMATION FOR BUSINESS REGULATORY COMPLIANCE

You have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.

You also have the right to complain to the supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS — CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information we collected about you
  • Our business or commercial purpose for collecting or selling that personal information
  • The categories of third parties with whom we share that personal information
  • The specific pieces of personal information we collected about you (also called a data portability request)
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing the categories of personal information sold and the categories disclosed

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

Who We Share Your Personal Information With — Under the CCPA

In the preceding twelve (12) months, we may have disclosed the following categories of personal information for business purposes:

  • Identifiers (name, email, IP address)
  • Commercial information (products or services purchased)
  • Internet or other electronic network activity information
  • Geolocation data
  • Professional or employment-related information
  • Inferences drawn to create a profile about you reflecting your preferences

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

YOUR CALIFORNIA PRIVACY RIGHTS (CALIFORNIA'S SHINE THE LIGHT LAW)

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

RETENTION OF DATA

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Notice, or as required by law. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

CONTACT US

If you have questions or comments about this notice, you may contact us.